Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu

Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de

In the event of disputes with Sparkasse, you have the option of contacting the arbitration body of the Sparkassen-Schlichtungsstelle Baden-Württemberg. Your concern is to be sent in written form to the following address:

Sparkassen-Schlichtungsstelle Baden-Württemberg
Schlichtungsstelle
Am Hauptbahnhof 2
70173 Stuttgart
https://www.sv-bw.de/schlichtung

The details shall be set out by the rules of procedure of the Sparkassen-Schlichtungsstelle Baden-Württemberg arbitration body, which shall be provided on request.

 Sparkasse Heidelberg is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

Information on the register of insurance brokers
Registry number: VVRN D-TJG7-VEH3J-82
DIHK | Deutsche Industrie- und Handelskammer
Breite Straße 29
10178 Berlin
www.vermittlerregister.info
0180 600 58 50
(Festnetzpreis 0,20 €/Anruf; Mobilfunkpreise maximal 0,60 €/Anruf)

Competent professional chamber
Deutscher Industrie- und Handelskammertag (DIHK) e. V.
Breite Straße 29
10178 Berlin

Type of activity
Insurance representatives licensed as per Section 34d Paragraph 7 Industrial Code (GewO); Federal Republic of Germany

Professional regulations

• Section 34d German Industrial Code (GewO)
  
• Sections 59 - 68 German Insurance Contract Act (VVG)
  
• Section 48b German Insurance Supervision Act (VAG)
• German Regulation on Insurance Mediation and Advice (VersVermV)